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06May2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

21 Quai Des Bergues, Geneva, Switzerland, CH1201

The Ambassador, a 4-star hotel situated on Lake Geneva's shore, overlooks the Rhône River from downtown Geneva. The property features a 24-hour fitness center, business facilities, and concierge services.

Refined Lake View Rooms

The Ambassador's 64 individually decorated rooms feature minibars, espresso makers, and flat-screen TVs. Soundproofed accommodations offer city, lake, or river views, with private bathrooms equipped with bathrobes and complimentary toiletries.

French Dining Experience

The Ambassador restaurant specializes in French cuisine and Swiss specialties, with room service available Monday through Friday. A bar/lounge and snack bar complement dining options.

Fitness and Business

Guests access a 24-hour fitness center and business center. The property sits steps from Grand Theatre, where major operas perform during season.

Central Geneva Location

Located in Geneva's center, the hotel stands 0.1 miles from Cité du Temps and Rousseau Island. Public parking costs CHF 30 daily, with the nearest airport 2.5 miles away.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Double Room
Max:
2 persons
270 sq. feet 
Bed options:
1 King Size Bed
Landscape view
Shower
Coffee machine
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Standard Room with 1 Single Bed
Max:
1 person
130 sq. feet 
Bed options:
1 Single bed
Landscape view
Shower
Coffee machine
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Junior Suite
Max:
3 persons
390 sq. feet 
Bed options:
1 King Size Bed
Lake view
Shower
Coffee machine
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Price and Room Availability Calendar

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Getting around

Available transportation options

City Center
Geneva3300 ft
Airports
Cointrin (GVA) 3.4 mi
Sion (SIR) 97.9 mi
Train
Genève-Cornavin Railway Station1700 ft
Bus
Bus stop1700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Baggage storage
  • Elevator
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center

Guest Parking

  • Electric kettle

Services

  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs

Spa & Leisure

  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

21 Quai Des Bergues, Geneva, Switzerland, CH1201
Map view
street view
21 Quai Des Bergues, Geneva, Switzerland, CH1201
Nearby
Monuments and Landmarks
Brunswick Monument
1500 ft
Pont de la Machine 1
Cite du Temps
400 ft
Church
Basilica Notre-Dame of Geneva
1200 ft
Rue du Rhone
1100 ft
Île Rousseau
Rousseau Island
900 ft
Mont Blanc Bridge
1200 ft
Museums
Musee Rath
1800 ft
Cite du Temps SA
Swatch Museum
300 ft
Synagogue
Beth Yaakov Synagogue
1700 ft
Restaurants
Starbucks Bergues
100 ft
quai des Bergues 23
Le Rouge et Le Blanc
300 ft
quai des Bergues 27
Le Bistrot de Charlotte
600 ft
place des Bergues 3
O'Saveurs
300 ft
quai des Bergues 27
Au Phil Du Temps
400 ft
Pont de la Machine
White Rabbit
400 ft
rue du Cendrier 12

Reviews and Ratings

Feedback from previous guests about their experience.
54%
enjoyed the hotel and would happily return
5.4/10
Guest rating
Rooms
6.8
Location
9.2
Service
5.8
Dining
6.2
Guest reviews
5.4/10
based on 5 reviews
4/5 based on 207 reviews
8.4
8.4/10 based on 900 reviews
#57 of 111 hotels in Geneva based on Tripadvisor
Adam
United States of America, April  2025
6.0/10

My stay at The Ambassador in Geneva was mixed. The location was fantastic, right by the lake, and the views were stunning. However, I faced some challenges with the staff's attitude and service quality. The wifi inconsistencies and extra charges for parking were also disappointing, which made my experience less enjoyable than I hoped.

Rooms
8.0
The room was spacious and very clean, providing a comfortable environment to relax. The view out my window was fantastic, overlooking the lake and the surrounding beauty.
Service
5.0
Unfortunately, I encountered some rude behavior from the staff. It felt like I wasn't valued as a guest. When I reported issues like the wifi not working, I was met with indifference.
Location
10.0
The hotel's location is truly really good, being right on the lake and very central. It's close to attractions and public transport, making it convenient for exploring the city.
Dining
6.0
Dining options were limited within the hotel itself, but the area had many excellent restaurants nearby. I expected more variety for breakfast, especially for a hotel of this caliber.
Facilities
6.0
The amenities were average. I appreciated having access to essential utilities and good housekeeping, though the parking fees were a bit misleading as it wasn't properly advertised.
John
United States of America, March  2025
5.0/10

While the Ambassador hotel boasts a stunning location and generally offers a pleasant experience, my stay was marred by a poor interaction with a staff member at reception. The room was comfortable and clean, with wonderful views. but the breakfast left much to be desired with limited options. Overall, it’s a decent hotel, yet I feel a need to highlight the inconsistency in service I've encountered.

Rooms
7.0
My room was spacious and clean, providing a comfy retreat with stunning views over Lake Geneva. but I did notice that the layout felt a bit old-fashioned.
Service
5.0
I had mixed experiences with the staff. While some were friendly and helpful, my interaction with Corinne was particularly disappointing, as I felt treated unfairly compared to other guests. this affected my overall perception of service.
Location
9.0
The hotel's location is absolutely fantastic, right next to Lake Geneva. making it easy to explore the city and enjoy beautiful views!
Dining
6.0
Breakfast was rather disappointing; it lacked variety, and the seating area, while nice, didn't elevate the experience. I was hoping for a bit more in terms of quality.
Facilities
6.0
Facilities like housekeeping were well-maintained, contributing positively to my stay. but the Wi-Fi connection was disappointing at times, creating challenges during my business travels.
Charles
United States of America, March  2025
5.0/10

My stay at The Ambassador had its ups and downs. The location near Lake Geneva was fantastic, making it easy to explore the area. However, the room felt tired and outdated, lacking some essential comforts. Despite these issues, the staff were friendly and accommodating, which made my experience a bit more pleasant.

Rooms
6.0
The room was spacious and had a lovely view, but it felt quite old and could use some modernization. The decor was haphazard, and little details like a missing toilet brush didn’t help.
Service
7.0
The staff were friendly enough and always willing to help out when I needed assistance. However, I initially had a strange experience with the booking process that left me feeling uneasy.
Location
9.0
The hotel's location was truly a highlight. It was conveniently close to restaurants, shopping, and public transport, making it easy to explore Geneva.
Dining
6.0
While the breakfast provided a continental style with some variety, I found it could have offered more for the price, especially for a four-star hotel. Options felt somewhat limited.
Facilities
7.0
The hotel amenities were adequate, though I wished for some modern touches. The overall upkeep of the public areas was commendable, but they felt a bit dated.
Jim
United States of America, February  2025
5.8/10

I had an overall good experience at The Ambassador in Geneva, highlighted by its ideal location and spacious rooms. However, my stay was marred by an unfortunate encounter with a staff member, which left me feeling discriminated against and uncomfortable. Despite this, most staff were friendly and helpful, making for a somewhat positive atmosphere overall.

Rooms
7.0
My room had a lovely river view and was spacious and clean. However, the lighting was inadequate, making it somewhat dark at night.
Service
5.0
While I found most of the staff to be friendly and accommodating, my interaction with one receptionist was disappointing and left me feeling marginalized.
Location
9.0
The hotel's location was fantastic, just a 15-minute walk from the train station and close to many restaurants and the beautiful Rhône river.
Dining
7.0
Breakfast offered a decent variety, though it could have benefited from more options. I enjoyed the seating area with a nice view, adding to the experience.
Facilities
7.0
The hotel had adequate facilities, including good housekeeping and access to essential utilities, which made my stay comfortable.
Elizabeth
United States of America, February  2025
5.8/10

I had a pleasant stay overall, with a great location that allowed me to explore the city easily. the service was generally friendly and attentive. However, the room was a bit small and in need of some updates, which detracted from the experience.

Rooms
6.0
My room was small and lacked a view, which was disappointing. I did notice that some other rooms likely offered stunning views.
Service
7.0
The staff were mostly helpful and polite, although I encountered one team member who treated me poorly. thankfully, the rest of the team quickly made me feel welcome.
Location
9.0
The hotel's location was fabulous, just a short walk to the river promenade and close to various attractions. it made my overall experience very convenient.
Dining
6.0
Dining options nearby were plentiful, but I found that the hotel restaurant prices were a bit steep. it would be nice if they offered better value.
Facilities
7.0
I appreciated the availability of useful facilities, like laundry and ticket assistance, which made my stay easier. however, I was a bit surprised that parking wasn't free despite being labeled as an amenity.
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Check-in
06May2025Select date
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07May2025Select date
Rooms and Guests2 Guests, 1 Room